An online clinic that registers, books and prescribes. And still feels human.
We built Imrooz Homeopathy a complete digital clinic on WordPress, with separate patient and admin portals, practitioner booking and digital prescriptions.
At a glance
- Client
- Imrooz Homeopathy
- Industry
- Healthcare, holistic medicine
- Services
- Journey mapping, UX design, web design, full stack WordPress development, staff training
- Platform
- Custom WordPress web application
- Timeline
- 12 weeks
Results
- 2secure portals, one for patients and one for clinic staff
- 1connected flow from registration to prescription
- 1,200+patients registered online since launch
- 70%of bookings now made online
The challenge
Imrooz Homeopathy wanted to see patients online, not just tell them where the clinic is. That meant two very different jobs.
Behind the scenes, the platform had to handle private patient workflows: registration, service selection, matching patients with the right practitioner and sending prescriptions securely. On the surface, it had to avoid the cold, clinical feel of most medical websites. Homeopathy is built on a natural, gentle philosophy, and the site had to feel the same way.
Our approach
We mapped every step first.
Before designing a single screen, we charted the full journey for patients and for practitioners, then turned the clinic's in person routine into an online flow that runs without manual follow up.
We designed for calm.
Instead of clinical white and blue, we used soft natural tones, clean type and plenty of open space. It looks and feels like the practice it represents.
We kept patients and staff apart.
Separate Patient and Admin portals mean patients only see what they need, while the clinic manages records, schedules and practitioners in its own secure space.
We connected the whole journey.
Choosing a service, getting matched with a doctor and receiving a digital prescription all happen in one onboarding flow.
Running your business on phone calls and paperwork? We can move it online.
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The platform is custom built on WordPress, giving the clinic application level features while keeping content easy to update.
The most detailed work went into the Doctor's Intake Form and prescription system. Practitioner dashboards are simple to use, and patient records stay organised and easy to find.
On the front end, the design is mobile first and fully responsive, with easy to read FAQ accordions, soft rounded content blocks and clean service grids that hold up on any screen.
What we delivered
- Custom WordPress website with a natural, calming visual identity
- Patient Portal for registration, history and service selection
- Admin and Practitioner Portal for scheduling, doctor matching and patient management
- Doctor's Intake Form and digital prescription system
- Responsive, mobile first front end
- CMS documentation and admin training at handover
The outcome
Imrooz Homeopathy is no longer limited to the patients who can visit in person. Registration, booking and prescriptions now run online, so the clinic can serve patients across the country while keeping the personal, gentle care its reputation is built on.
In the first six months, more than 1,200 patients registered online, 70% of bookings moved to the portal, and front desk admin time dropped by around 15 hours a week.
Need more than a brochure website?
Booking systems, portals, intake forms, automated workflows: if your business runs on a process, we can build it into your site. Tell us how things work today and we will show you what it could look like.
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